Conflict Resolution 101
By: admin
My business partner and I recently had a conflict. His position was that we are in the business of helping leaders and their teams resolve conflict, and I was arguing that we are helping people to manage conflict.
At one point our argument turned into a lively collaborative conversation. How was it that we were able to seamlessly move from conflict to conversation?
To manage conflict is to somehow find a way to tolerate or deal with it. To resolve conflict is to actually shift the state of being. It has been said that it takes two to tango, yet we believe it takes just one to resolve a conflict. Read More…